Last updated: September 12, 2026
We want you to have enough time to try ClingWisk in your own home. Eligible ClingWisk purchases are covered by our 60-Day Money-Back Guarantee.
60-Day Money-Back Guarantee
You may try ClingWisk for up to 60 days after delivery. If you are not satisfied with how it performs, contact us within 60 days of delivery to request a return and refund.
We do not charge a restocking fee for an eligible return under this guarantee. The guarantee is intended to let you reasonably test the product on your own pet hair and household surfaces.
How to start a return
Before sending anything back, contact us through the customer-service options provided on clingwisk.com and include your order number. We will provide return instructions and, where applicable, the return destination.
Please do not send a return to an address that has not been provided or confirmed by us, as this can delay or prevent processing.
Refunds
Once an eligible return has been received or otherwise confirmed in accordance with our return instructions, we will issue the approved refund to the original payment method. Your bank or payment provider may require additional time before the refund appears.
Unless we confirm otherwise or applicable law requires otherwise, return-shipping costs are the customer's responsibility. Original shipping charges, if any, are non-refundable unless the order arrived damaged, defective, incorrect, or applicable law requires otherwise.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact us as soon as possible after delivery and provide your order number plus clear photos or other useful details. We will review the issue and provide an appropriate solution, which may include a replacement or refund.
Order changes and cancellations
If you need to change or cancel an order, contact us as quickly as possible. We will try to help, but once an order has entered processing or shipment we may be unable to change or cancel it.
Return abuse
We may refuse a return where there is evidence of fraud, abuse of the return process, or damage unrelated to reasonable product testing. This does not limit any rights you have under mandatory consumer-protection laws.
Consumer rights
This policy is in addition to any non-waivable rights or remedies available under applicable consumer-protection law. Where applicable law gives you greater rights, those rights apply.
Contact us
For return or refund assistance, contact us through the customer-service details provided on clingwisk.com.