Last updated: September 12, 2026
ClingWisk ("we", "us", or "our") operates clingwisk.com and the related online store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.
Information we collect
- Contact information, such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, returns, refunds, and delivery information.
- Payment information. Payments are processed by Shopify and/or our payment service providers. We do not need to store your full payment-card details ourselves.
- Customer-service information, including information you provide when contacting us.
- Device and usage information, such as IP address, browser type, device information, cookies, pages viewed, and interactions with our website.
- Marketing preferences, including whether you have chosen to receive promotional communications.
How we use your information
We may use personal information to process and deliver orders, provide customer support, handle returns and refunds, operate and improve our website, prevent fraud, measure advertising and website performance, send marketing where permitted, and comply with legal obligations.
How we share information
We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, customer-support providers, analytics providers, advertising partners, and technology vendors. We may also disclose information when required by law, to protect our rights or the rights of others, or in connection with a business transaction.
Shopify
Our store is hosted by Shopify. Shopify processes personal information in connection with your use of our store and may process information in countries other than the country where you live.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to keep the site functioning, remember preferences, understand site usage, prevent fraud, and support analytics and advertising. Where required, we provide additional choices or consent tools.
Marketing
If you opt in to marketing, we may send promotional messages. You can unsubscribe from promotional emails at any time using the unsubscribe link in the message. We may still send non-promotional messages related to orders or customer-service requests.
Data retention and security
We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, prevent fraud, and meet legal requirements. We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.
Your privacy rights
Depending on where you live, you may have rights such as access, correction, deletion, portability, restriction or objection to certain processing, withdrawal of consent, or choices relating to targeted advertising or data sharing. These rights are subject to applicable exceptions and verification requirements.
To make a privacy request, contact us through the contact options provided on clingwisk.com.
International transfers
Our service providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Third-party links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date.
Contact us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact us through the contact details provided on clingwisk.com.